Tucked away in the Hudson River Valley, SUNY New Paltz draws more than 7,700 students to its campus, including more than 400 international students enrolled for semester or year-long programs, degree programs, or Practical Training.
Information had to be updated in so many ways and places that it was difficult to trust any data within the system.
New Paltz was never fully able to integrate the SEVIS RTI function with its previous software provider. That meant that they couldn’t quickly refresh information within both SEVIS and New Paltz’s own records, triggering the need for a lot of double data entry.
To get the background information they needed as counselors prepared to talk to students, they would have to pull up information from a variety of sources.
The lack of integration, bad information and extra data entry led to a lot of wasted time.
— Alyssa Fasano