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Terra Dotta Resources

This video reviews available tools on how to research answers to common questions and how to best utilize Terra Dotta support services and resources.

Customer Experience – June 2023 Updates

We are glad you've joined us for a brief video update from the Customer Experience leadership team. The video covers: Terra Dotta’s customer success organization and...

Study Abroad Enhancements and Roadmap Update

As we move through the second quarter of 2023, we at Terra Dotta want to offer an opportunity for you to take a peek at some of the key initiatives we have for...

Terra Dotta Customer Success: Service Updates and Q1 2023 Planning Webinar

In 2023, we are excited to kick-off the new year with Customer Success updates. Staffed by global education professionals and Terra Dotta experts, Customer

New User Training: Travel Registry – Part 1

Please join us for part 2 of this two-part basic training session to introduce Terra Dotta's Travel Registry to new users. This training is suited for new...

New User Training: Travel Registry – Part 2

Please join us for part 2 of this two-part basic training session to introduce Terra Dotta's Travel Registry to new users. This training is suited for new...

Travel Registry Training – Traveler Experience

In this course, we will review the travel registry from a registrant's perspective. How does a traveler register their trip? What types of requirements might...

Travel Registry Training – Content & Workflows

Please join us for a review of content and workflows in travel registry. We will review how to create effective content and streamlined workflows that comprise...

Study Abroad – New User Training Guide

00:00

If you are a new user in your Terra Dotta Study Abroad site, we have curated a list of introductory videos to introduce you to the core functionality in the...

Study Abroad Training – Foundations of Terra Dotta for Study Abroad

19:00

If you are brand new to Terra Dotta, this is the perfect place to start: this course focuses on the foundations and building blocks of Terra Dotta for Study...

Study Abroad Training – Applicant Experience

18:00

Watch this course to see your applicants' perspective of the process for applying to study abroad. Many of us are very familiar with the admin user's side of...

Study Abroad Training – Basics of Application Processing

20:00

Join Jane Austen as she finds and processes Leonardo da Vinci's application, including using the application finder to filter for applications, viewing the...

Study Abroad Training – Introduction to Application Triggers

11:00

In Terra Dotta for Study Abroad, Application Triggers are a helpful feature to simplify and automate recurrent processes or notifications. Using this...

Study Abroad Training – Using the Program Wizard – Part I: Templates

30:00

Programs are at the core of Terra Dotta for Study Abroad, from the program configurations behind the scenes out to the brochure on your public-facing pages...

Study Abroad Training – Using the Program Wizard – Part II: Programs

29:00

Programs are at the core of Terra Dotta for Study Abroad, from the program configurations behind the scenes out to the brochure on your public-facing pages...

Study Abroad Training – Managing Directory Programs – Part I: Creating Programs

28:00

The Terra Dotta Study Abroad Directory (a.k.a. "The Directory") is one of the most useful tools for study abroad offices, who often partner with many 3rd party...

Study Abroad Training – Managing Directory Programs – Part II: Updating Programs

16:00

The Terra Dotta Study Abroad Directory (a.k.a. "The Directory") is one of the most useful tools for study abroad offices, who often partner with many 3rd party...

Study Abroad Training – Basics of Dates Management

25:00

In this course, dive into dates management, including best practices for application cycles and itineraries. Learn the terminology and see it in action. What...

Study Abroad Training – Content Management & Deployment Rules

01:02:00

This session will explore how to create, maintain, and deploy the application content in your site. Application content (a.k.a. process elements) are the items...

Study Abroad Training – Introduction to Analytics

25:00

This course will give an introduction to Analytics functionality through examples of how it can be used in a study abroad office. We will be following Jane...

Study Abroad Training – Site Builder Page Design

19:00

This course demonstrates using various Site Builder page design tools to create three pages in under 20 minutes, showing some simple use cases, and moving to...

Study Abroad Training – User Management

22:00

This course will guide you through the user management functionality, where you manage your administrative and staff users in the site. Not only can you create...

Study Abroad Training – Reviewers Management: Part I

58:00

This 2-part course will review all pieces of Reviewers Management, which facilitates a streamlined application review process from the International Education...

Study Abroad Training – Reviewers Management: Part II

28:00

This 2-part course will review all pieces of Reviewers Management, which facilitates a streamlined application review process from the International Education...

Study Abroad Adoption – Applicant Experience

46:00

Terra Dotta's Applicant Experience is the key to enhancing your business processes with the suite of features available in the Admin Console. Making the change...

Study Abroad Adoption – Program Wizard – Part I

01:03:00

By adopting Program Wizard, you will simplify the configuration and ongoing maintenance of programs and have modern, visually-appealing public-facing brochure...

Study Abroad Adoption – Program Wizard – Part II

31:00

By adopting Program Wizard, you will simplify the configuration and ongoing maintenance of programs and have modern, visually-appealing public-facing brochure...

Study Abroad Adoption: Deployment Rules

37:00

The adoption of Deployment Rules greatly simplifies how the elements of your applications are deployed and eliminates the need for complex process maps. This...

Study Abroad Adoption: Build your Brand with Site Builder

01:01:00

Your website is often the first place that a student, or their parent, interacts with your office and your institution's study abroad portfolio. Optimize that...

ISSS Student Training – Best Practices for SEVIS Registration – Part 1

31:00

In this 3-part course, we will review the best practices for registering and validating students in SEVIS. ​This video will discuss how to ensure you are ready...

ISSS Student Training – Best Practices for SEVIS Registration – Part 2

31:00

In this 3-part course, we will review the best practices for registering and validating students in SEVIS. ​This video will discuss best practices for...

ISSS Student Training – Best Practices for SEVIS Registration – Part 3

31:00

In this 3-part course, we will review the best practices for registering and validating students in SEVIS. ​This video will discuss best practices for...

New User Training: ISSS Student – Part 1

31:00

All new users to Terra Dotta ISSS Student: Join us for a two-part course where you'll learn everything you need to know to handle all your work with navigating...

New User Training: ISSS Student – Part 2

31:00

All new users to Terra Dotta ISSS Student: Join us for a two-part course where you'll learn everything you need to know to handle all your work with navigating...

ISSS Student Training – Newly Admitted Students / Profile Creation

31:00

You have just been notified that new students are ready to attend your programs, now what? In this session we will go over the process of creating a new...

ISSS Student Training – Invited Stage Review and Configuration

31:00

It's the time of year when your students have been admitted and are reaching out to you to ask how to come to the United States. You need to be sure the...

ISSS Student Training – Check In Stage Review and Request Configuration

31:00

Your students have received their documents and are starting to arrive in the U.S.; what should you do next to best help them? Review the Check-In Stage to...

ISSS Student Training – Continuing Stage Review and Request Configuration

31:00

Students are now Active in SEVIS and participating in their program. How do you plan to help them continue in good status and thrive in a country different...

ISSS Student Training – Post Completion Stage and Non-Integrated User Tool

31:00

When students are nearing the end of their program, they might lose access to their university email but still need to communicate with your office. The...

ISSS Student Training – Student Portal Experience

31:00

Ever wondered what your student sees when logging in? This course reviews ISSS from the student perspective. Together we will walk through two different...

ISSS Student Training – Student List Filters and Tags

31:00

As an ISSS Admin, you have probably had to search for a specific student with very little information, or have had to group students in a specific way. You can...

ISSS Student Training – SIS Changes & Student Request List

31:00

This course reviews the 'SIS Changes' and 'Student Request List' tabs in ISSS Student. We will go over how these tabs can be utilized and the information that...

ISSS Training – User Management

31:00

As an ISSS Admin, you will need to manage which of your coworkers have privileges in your Terra Dotta site to maintain an efficient office. Some will need to...

ISSS Student Training – Reviewing the Batch Manager Tool

31:00

As an ISSS Admin, you will need to update your students' SEVIS records with the most up to date information. Batching, or sending, multiple updates can make...

ISSS Training – Intro to Analytics

31:00

Your colleagues in other departments have asked you for statistical information regarding your student or scholar population, now what? You can provide them with a report using our Analytics tool! We will go over how to set up a report, how to make them...

ISSS Student Training – SEVIS Discrepancies

31:00

Data accuracy is very important when advising students. An ISSS Admin wants to be sure that the data in SEVIS matches what is on the ISSS profile in Terra...

New User Training: ISSS Scholar – Part 1

20:00

In this 2-part course we will review the main functionalities of the ISSS Scholar and navigate the...

New User Training: ISSS Scholar – Part 2

In this 2-part course we will review the main functionalities of the ISSS Scholar and navigate the Dashboard. In this part, we will dive deeper into...

ISSS Training – Intro to Analytics

16:00

You have invited scholars and department admins to fill out the scholar forms on your dashboard but realize you need more information. Forms management gives...

ISSS Scholar Training – Inviting Scholars and Department Involvement

12:00

You have invited scholars and department admins to fill out the scholar forms on your dashboard but realize you need more information. Forms management gives...

ISSS Training – User Management

13:00

As an ISSS Admin, you will need to manage which of your coworkers have privileges in your Terra Dotta site to maintain an efficient office. Some will need to...

ISSS Scholar Training – Form Management and Workflows

10:00

You have invited scholars and department admins to fill out the scholar forms on your dashboard but realize you need more information. Forms management gives...

ISSS Scholar Training – Using H-1B and O-1 Templates

10:00

You are ready to start processing H-1B invitations but you would like to make the information more standardized. Templates can help! This video reviews the...

Engage: An Introduction

31:00

Learn how Engage enables dynamic communication with your contacts using messages, guides, and events. This overview will walk through the student perspective...

Engage Training – Message Campaigns

31:00

Explore the administrator perspective of creating Engage message campaigns for study abroad and ISSS to support student awareness and decision making. Through...

Engage Training – Guides

31:00

Engage Guides allow Study Abroad administrators to design specific advising questions and guidance for particular audiences or target populations. In this...

AlertTraveler: An Introduction

Get ready to dive deep into the AlertTraveler settings! This course will walk through each setting available to configure for AlertTraveler, both for Travel...

AlertTraveler Training – Alerts, Check Ins and Templates

In this course, we will review everything alerts, check-ins, and templates in AlertTraveler. We'll review what alerts are, how you receive them, and how they...

AlertTraveler Training – Settings Review

Get ready to dive deep into the AlertTraveler settings! This course will walk through each setting available to configure for AlertTraveler, both for Travel...

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